Privacy Policy

1. Information We Collect

We collect information you provide directly, including: name, email address, phone number, dealership name, brokerage name, and business information submitted through our contact forms or portal.

2. How We Use Your Information

We use collected information to: process dealer applications, manage dealer, broker, and investor accounts and portfolios, communicate about our services, respond to inquiries, and improve our services.

3. Information Sharing

We do not sell your personal information. We may share information with: service providers who assist in our operations, as required by law or legal process, and with your consent.

4. SMS / Text Messaging

Flex Flow 8 LLC may send SMS text messages to individuals who have submitted a financing application through one of our authorized dealer partners. These messages are used for the following purposes:

• Identity verification: Secure verification links (via Veriff) to confirm applicant identity as part of the application process.
• Account notifications: Updates related to application status, payment reminders, and account information.

Consent: By submitting a financing application through an authorized Flex Flow 8 dealer partner, you consent to receive SMS text messages from Flex Flow 8 LLC at the phone number provided in your application. Consent is not a condition of purchase or financing.

Message Frequency: Message frequency varies. Typically, applicants receive 1–3 messages during the application process.

Message and Data Rates: Standard message and data rates may apply. Flex Flow 8 LLC is not responsible for any charges from your mobile carrier.

Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message received from Flex Flow 8. After opting out, you will receive one final confirmation message and no further SMS messages will be sent.

Help: Reply HELP to any message for assistance, or contact us at ff8@flexflow8.com or (954) 947-4781.

No Sharing of Mobile Data: Your mobile phone number and opt-in data will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.

5. Data Security

We implement appropriate security measures to protect your information, including encrypted data transmission, secure server infrastructure, and restricted access controls.

6. Dealer Portal Data

Financial and portfolio data accessed through the portal is confidential and protected by role-based access controls. Users can only view data associated with their own accounts and portfolios.

7. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our website may contain links to third-party services such as PayNearMe for payment processing. These services have their own privacy policies.

9. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the address below.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact

For privacy-related questions, contact us at ff8@flexflow8.com or (954) 947-4781.

Flex Flow 8 LLC
21011 Johnson Street, Unit 110
Pembroke Pines, FL 33029